Frequently asked questions for Lexington Limo
There are all sorts of questions that one might have when it comes to utilizing our service, and we are more than happy to answer any and all questions that a customer might have. The best way to contact us is by giving us a phone call and being patched through to one of our educated and professional customer service representatives, who are well versed in every aspect of the company, from the fleet details, to the pricing structure, to the service area details, and beyond. However, we also appreciate that you might only have a few questions about the service, and since we value your time, we have compiled a list of questions that we often get about our service, to save you some time when it comes to figuring out the process of renting a vehicle through out service.
Upon perusing the list below, if you don't see your question answered, then please do not hesitate to give us a call. We have a customer service representative sitting by the phone 24 hours a day and 7 days a week to make sure that any question that you might have gets answered promptly and efficiently. We truly value our customers.
Can we travel outside of Lexington?
Yes, you may. However, if your pick up or drop off is outside of our local service area, you may responsible for an additional fuel surcharge. To learn more about our local service area and if your city falls inside of it, please click on our "service area" tab or call us today.
Can we have alcohol on the limousine?
Yes. Please remember that legal drinking age in the United States is 21 and older. Nobody below the age of 21 may have alcohol. If anybody is caught breaking this rule, they will be removed from the limousine.
Can we smoke on the vehicles?
No. In order to keep our limousines in the best condition possible, we do not allow smoking on the vehicles. This helps us avoid burn holes, ashes, and a smokey smell.
How do I reserve a vehicle?
Just give us a call! We have customer service agents standing by to get you started. They will be able to help you choose the best limousine for your group size and event, check our availability, give you a quote, and set up your reservation over the phone!
Do I have to have a credit card?
Yes, a credit or debit card is necessary to make a deposit. A deposit must be made in order to reserve a vehicle.